KLM Admin Solutions

Last updated: 26/01/2026

KLM Admin Solutions respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect the following personal information:

• Full name and surname

• Email address

• Phone number

• Business or company details

• Documents and information shared via email, WhatsApp, or our client portal

• Any information you voluntarily provide when contacting us

2. Information We Do Not Collect

• We do not collect online payments

• We do not collect credit or debit card details through our website

All payments (if applicable) are handled offline via agreed methods.

3. How We Collect Information

Personal information may be collected through:

• Website contact forms

• Email communication

• WhatsApp Business communication

• Client onboarding and service-related documentation

4. Purpose of Collecting Information

We collect and use your personal information to:

• Provide administrative and support services

• Communicate with you regarding services

• Maintain records for business and legal purposes

• Improve our services and client experience

5. Use of WhatsApp Business

We use WhatsApp Business as a communication tool. Any information shared via WhatsApp is treated as confidential and handled in accordance with this Privacy Policy. Clients are encouraged to share only necessary information.

6. Data Protection & Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, or destruction. Access to personal data is limited to authorised persons only.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

Information may only be shared where required by law or with trusted service providers strictly for service delivery purposes.

8. Your Rights (POPIA)

You have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent where applicable

• Lodge a complaint with the Information Regulator of South Africa

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

10. Changes to This Policy

KLM Admin Solutions reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us via our website or official communication channels.